Terms and Conditions

Effective Date: 10/14/2024

Welcome to Ehden Medical Aesthetics. By accessing and using our services, you agree to comply with the following Terms and Conditions. Please read these terms carefully, as they govern your use of our services and facilities.

Services

Ehden Medical Aesthetics provides a range of medical and aesthetic treatments, including but not limited to skincare treatments, laser therapies, and other non-surgical cosmetic procedures. All services are provided by licensed professionals and in accordance with applicable laws.

Appointments and Cancellations

• Booking: Clients may schedule appointments online, via phone, or in person.
• Cancellation Policy: Cancellations or rescheduling requests must be made at least 48 hours before your appointment. Late cancellations or no-shows may be subject to a fee or forfeiture of any deposit made.
• Arrival Time: Please arrive at least 15 minutes prior to your scheduled appointment to complete any necessary paperwork or preparation. Late arrivals may result in shortened or canceled services, and the full service fee will still apply.

 
Payments and Fees

• Payment: Full payment for services is due at the time of service unless otherwise agreed upon in advance.
• Accepted Payment Methods: We accept cash, credit cards, and other payment methods specified at the time of booking.
• Refund Policy: All services are non-refundable. If you are unsatisfied with your treatment, please contact us, and we will do our best to address your concerns.

 
Medical Consent

By undergoing any medical or aesthetic treatment, you acknowledge and understand the following:

• Consultation: Prior to any treatment, you will undergo a consultation with one of our professionals to assess your suitability for the treatment. You must provide accurate and complete medical information.
• Risks: All treatments carry inherent risks. These risks will be explained to you during the consultation. By proceeding with the treatment, you agree that you fully understand the potential risks involved.
• Post-Treatment Care: You agree to follow all post-treatment care instructions provided by your practitioner to ensure optimal results and minimize potential complications.

 
Results and Expectations

• No Guaranteed Results: While our professionals aim to provide the best possible outcome, individual results may vary. We cannot guarantee specific results for any treatment.
• Follow-up: Certain treatments may require multiple sessions to achieve the desired result. It is your responsibility to follow the recommended treatment plan and schedule follow-up appointments as advised.

 
Client Conduct

• Respectful Behavior: We strive to provide a welcoming and professional environment. Any inappropriate, disruptive, or abusive behavior towards staff or other clients will not be tolerated and may result in the termination of services.
• Health and Safety: Clients are expected to disclose any medical conditions or allergies that could affect treatment. Failure to do so may result in cancellation or refusal of services.

 
Privacy

Your privacy is important to us. Please refer to our Privacy Notice for information on how we collect, use, and protect your personal information.

Limitation of Liability

Ehden Medical Aesthetics and its staff will not be held liable for:

• Any personal injury, complications, or adverse reactions arising from treatments if the client fails to disclose relevant medical information.
• Results that do not meet the client’s personal expectations.
• Loss or damage of personal belongings while on the premises.

 
Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. The most current version will always be available on our website. By continuing to use our services after any changes, you agree to be bound by the updated terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New York. Any disputes arising from these terms shall be resolved in the courts of New York.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@ehdenaesthetics.com.